At first why a responsive or mobile friendly website like if you have a desktop website and your visitor visit your website then they pinching, zooming, scrolling or searching for everything, including your contact details. Not a good start! they have gone, they never come back to your website, you lose your potential customer.
This is a practical fact that today we all are living a very competitive and fast life, more 96% people use internet with their smart phones and they want to access information quickly and on the go. If you have responsive website with all browser & smartphones compatible then you will getting a load of new visitors, and your visitors getting world class technology experience while visiting your website. Responsive websites are flexible and re-sizes and re-orientates to mobiles and any other of any screen resolution.